" SBI! Business Consulting Interpreting the profitability of keywords Determining the best theme for your site Provide marketing strategy Perform site reviews (analyze look and feel, navigation, content) Provide money making ideas General advice regarding all aspects of the successful operation of an SBI!business. " SBI! Technical Assistance SBI Templates, layout, format, navigation, etc. HTML (need a complicated table, etc.) Graphic design Other "techie stuff" " SBI! Training- mentor and coach, if you prefer "human interaction" while learning SBI! Some people prefer to be shown. If that's you, once you get some hands-on talk-through and training, you'll be off and running.

I am a senior IT and Web expert with over 25 years experince. . . Illustrating an uncommon blend of strategic business acumen and a proven track record in leadership, team building, problem solving, communication and domestic/international business development. An intriguing story of interesting turnarounds . . . Turned company from $80K deficit to $2 million profit within 24 months Produced $150K savings in IT/telecommunications budget contracted to take over project that had not come to successful completion in 3 years. Finished project in 3 weeks. . . . Coupled with increased productivity and customer satisfaction . . . 40% efficiency increase achieved by designing/implemented automated program. Wrote program that increased donor satisfaction and telemarketer's efficiency, enabling 20% increase in donations. Came in and reduced response to user time from 30 days to 1 week. Increased customer satisfaction from 30% to 85%. Centralized computer lab and increased customer satisfaction from 10% to 100%. . . . And consistently exceeding objectives . . . Named employee of the month for excellence in COBOL programming out of 527 employees. Increased network stability from 20% downtime to 99% uptime. Created help desk procedure and automated tracking system; brought customer satisfaction level from 20% to 90%.

Educational Background Master's degree from Biola University, La Mirada, CA, 1995, Post Degree Diploma in Computer Methods, Madurai University,India 1986, Certified Associate of the Indian Institute of Bankers, India, 1980 Bachelor of Commerce, Madurai University, India, 1974. Certificates Certificate Assoc Examination Jan-80 Certificate 578 Networking Essentials Mar-99 Certificate Internet Marketing Workshop Certificate 803 Administering Microsoft Windows NT Certificate 688 Internetworkingw/Microsoft TCP/IP Oct-99 Certificate 936 Using & Creating a Web Server w/I Nov-99 Certificate 922 Supporting MS Windows NT 4.0 Core Tech Certificate 689 Supporting Microsoft Windows NT Server 4.0 Ent Certificate V8/9 Character Programming in Progress Experience IT and Web Consultant. Director of Information Technology KIRKHILL AIRCRAFT PARTS COMPANY, Brea, CA. Chief Information Systems Officer, VANGUARD UNIVERSITY OF SOUTHERN CALIFORNIA, Costa Mesa, CA. Senior Analyst, AZUSA PACIFIC UNIVERSITY, Azusa, CA, 1995-1997. Managing Director, RATCHANYA SOFTWARE CO, Madurai, India. Branch Manager, secured 3 promotions within 2 years, TAMILNAD MERCANTILE BANK LIMITED, Head Office, Tuticorin, India, 1977-1982.