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Microsoft Certified Advisor   Outlook/Otlk Express, Word, Excel, PwrPnt, Windows

I am a Microsoft Certified Systems Engineer (Win2K track) and I have successfully completed all 7 Microsoft competency certification exams.

I have 14 years of experience in consulting, IT Administration & IT Project Management. I can help you with my excellent approach to problem-solving. You can rely on me for help with problems related to hardware or software.

Listed below are a few areas I can help you with:

Client Operating Systems

  • Windows 95 / 98, Windows ME, Windows NT, Windows 2000, Windows XP

Client Applications:

  • Office 97, Office 2000, Office XP - Outlook, Word, Excel, PowerPoint

  • Internet Explorer, Outlook Express

Server Applications

  • Windows NT or Windows 2000 Servers, WINS, DHCP, DNS, Domain Administration, Trust Relationships, Active Directory, Migration to Windows 2000 & Active Directory

  • Internet Information Server (IIS)

  • System Administration of Microsoft SQL Server 7.0 / 2000

  • Microsoft Exchange Server 5.5 / 2000, including migration to Exchange 2000

  • Citrix Metaframe 1.8 / XP

Desktop & Server hardware & Software

  • Resolve hardware & Software problems

  • Recommend firmware updates & Software upgrades

  • Be your purchasing manager - make recommendations for new hardware & software purchases, shop on your behalf to find best available hardware configurations for excellent prices

Solutions via Ingenio mail:

Please feel free to send me your questions via Ingenio mail. Please suggest a reasonable amount you are willing to pay for my solution. If I agree that you have been fair in compensating me for my time and effort, I will work on the problem and send you my suggestions / solutions. Please be aware that Ingenio mail is sometimes slow, sometimes the delay is a few hours. So if I promised to send you a response via Ingenio mail, be assured I sent it.

Feedback & Ratings: 

Your satisfaction is very important for me. I work hard to help resolve your problems. I appreciate your time to leave objective, fair and accurate feedback at the end of the call.

To all my customers who have taken the time to leave GREAT feedback in recognition of my efforts in resolving their problems quickly and efficiently - I THANK YOU FOR HELPING ME HELP YOU.


My Listings 
Microsoft Outlook, Outlook Express, Word, Excel, PowerPoint Click here for outstanding advice in this category
Windows 98 / Windows NT / Windows 2000 / Windows XP Click here for outstanding advice in this category
Windows 2000 Active Directory, Exchange Server Click here for outstanding advice in this category
IT Infrastructure Design / Planning / Implementation Click here for outstanding advice in this category
Financial Planning, Retirement Planning, Real Estate Investing  Click here for outstanding advice in this category
Advice on ANYthing - Technology, Money, Life, Philosophy Click here for outstanding advice in this category

Microsoft Certified Advisor's Feedback
Rating: 4.5 stars
(8352)
Learn more about how ratings are calculated
Feedback Responses: 1101
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Date Rated By Rating Comments
9/26/2009     stevearky   1 star Tech did NOT have a solution that worked during our 27 minute call. Maybe my problem was complex: I want a copy of my email to go to my wife's account. My preferred email originates from a website. I use verizon for internet access. I think that the Representative would have needed to be familiar with this somewhat unusual process as well as the Verizon webmail website. She seemed to have good ideas, but could not help. I probably spent over $40 and feel bad. Unless you refund half my fee, I won't use your service again [and will recommend against it]. Thank you. Steve Arky 978-266-1678 steve0303@gmail.com 
8/17/2009     zoom541   5 stars Great!!!! 
5/17/2009     dkay   1 star accomplished nothing. 
5/1/2009     DanieleD   5 stars Excellent, professional, knowledgeable help given in an efficient, time-saving manner. Thanks! 
1/10/2009     Mark Kamerman   3 stars I appreciate that she offered to try to think of a solution and contact me again. Hopefully she can. I didn't think my question was all that unusual and am surprised that Excel does not have a solution. 
1/2/2009     Erik West   5 stars She's very good! 
6/11/2008     hjfund   4 stars Mine was an involved issue regarding likely Contact forms or local Office installation needing a complete replacement. This advisor was thorough and suggested a few ways of approaching the problem. I have my homework to do now based on her suggestions. I'd felt good enough about our call that i would very likely call this advisor again as a follow up. 
6/5/2008     platinechef   5 stars Was Microsoft Certified Advisor helpful? Friendly? Professional? Would you call them again? yes, yes, yes THANK YOU!!! 
5/25/2008     Richard Lee   5 stars Wow what an easy call. I will be calling you first for all my IT support. I have been working on this outlook issue for 3 weeks with an investment of 60 personal hours online and phone with Geek Squad,HP IT, Comcast IT and microsoft help pages. I even sent my computer in for uninstall and reinstall of MS Office with no resolution from the legions of "IT experts". I was about to throw this computer into the lake as my business is run from this outlook contact list. In 9 minutes my advisor resolved this harrowing experience for me and got my business back up to speed. Thank you for saving my sanity, my marriage, my business. Richard Lee 
5/15/2008     zoom541   5 stars Great!!!! 
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