Technology

Ingenio's powerful platform combines Internet, telephony and commerce technologies to provide unique solutions for both individuals and corporate customers such as AOL, SBC SMARTpages.com, DEX, go2 Directory Systems, the Internal Revenue Service and Microsoft.

Key attributes include:

Developed on the latest Microsoft .NET technologies, including ASP.NET, C#, C++, and the .NET Common Language Runtime to ensure scalability, optimal performance and high availability.
Core architecture supports full monitoring and profiling of the software state to ensure performance and accuracy.
Telephony sub-system guarantees redundancy with programmable switches and multiple-carrier connections.
Dynamic call routing reduces cost and circumvents unforeseen carrier issues.