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SDW1   A+ Tech Support for Windows,Hardware & Software
Hello I've been into computers for over 25 years as a Computer Operator, Programmer, Tutor, PC Builder & Maintainer & Web Designer. I've completed an Entrepreneurial training course and an A+ PC Maintenance course. I've built my own computer and Web Sites. I've been a Keen Advisor for over 6 years! I have access to Microsoft's knowledge database for training, drivers & can research and find resolutions for your Microsoft errors! I've been on the web for the last 20 years. I have used MS Windows for over 20 years starting with MS-DOS, Win 3.1, Win 95, Win 98, ME & XP- Pro and Home Edition. I can help you with:

  • Dos Editing
  • Bios changes
  • Registry Editing
  • USB problems
  • Windows 95, 98, ME & XP Installation & Setup
  • Troubleshooting
  • Reformatting Hard drives
  • Windows & Software Upgrades
  • Ram Upgrades
  • Conflicts
  • Software & Hardware Purchase Advice
  • PC & Laptop Optimization
  • Config.Sys & AutoExec.Bat Editing & Optimization
  • Desktop Support
  • Firewall Installs
  • Virus Detection & Elimination
  • Windows Updates


  • Softwares including:

  • Netscape & Internet Explorer Browsers
  • Adobe Acrobat 6.0
  • Real Player Plus
  • MS Office 98, 2000, 2003 including Word,Powerpoint,Excel,Access,& Outlook & Outlook Express
  • MS Publisher
  • Adobe Photoshop 6.0
  • Paint Shop Pro
  • Frontpage 98 & 2000
  • Dreamweaver
  • FTP-File Transfer Protocols
  • Instant Messaging including AOL, Yahoo,AT&T, ICQ, MSN
  • Email using Hotmail, Yahoo,Earthlink, AOL, Excite, MS Outlook
  • Anti-Virus softwares using Norton, McAfee & Panda virus protection
  • Search Engine Submission Software
  • Iomega CD-Writer Software
  • Internet Access softwares setup- AOL, Earthlink,Compuserve,Galaxy, MSN, High speed Cable
  • Net Objects Fusion
  • Java
  • Perl
  • Net Meeting
  • NEW WI-FI wireless networking for your laptop


I'm friendly, patient, and can walk you thru your problem online! The only dumb question is the one not asked!!
    I offer responses via Keen Mail:
  • $5 for answers to specific, brief questions.
  • $10 for advice that requires research or lengthy responses (more than 1 page).
  • I will send you free minutes after every phone call.
  • I will respond to your Keen Mail messages within 24 hours..
  • NEW- I can now remotely access your PC to make fixes and offer my support if you have an account with Logmein.com or other website offering remote access

  • Thanks for the positive feedback & Ratings!!



  • TELL A FRIEND ABOUT INGENIO!
SDW1's Feedback
Rating: 3.5 stars
(114)
Learn more about how ratings are calculated
Feedback Responses: 60
Sort by:
Date Rated By Rating Comments
4/3/2008     QB-Russ   1 star I gave him bad infomation and did not know it till after I rated him this rating was unfair, I'm sorry he does not seem to know vista well but he never said he did that I seen. again I'm sorry if I can correct this I will. 
3/19/2008     Mike1928   1 star Not what he advertises re MS Outlook 2003, he has overstaed his qualification on this product. He seemed to know as much or less about the software than I did. What a ripoff! 
3/18/2008     rakonanew   1 star was not able to help with my issue. Possibly not his fault. 
11/17/2007     luiss51   5 stars he was a great help thank you  
2/7/2007     Peter Doswell   5 stars Knows His Computers . Very Helpful And Friendly . 
2/3/2007     SunHorizon   5 stars Made sense. Good Call. 
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