Paid Mail Paid mail is a great idea from the folks at Ingenio; if you prefer Email support, you can just send me your questions, and I will respond with a "paid mail response". This will automatically credit your account for the specified amount on the email! Just remember that when you email with your problem/question that you should also state that you would like a paid mail response. Sometimes this is more economical than calling, but it really depends on your question or problem. Paid mail rates: